Terms of Service

Terms of Service

Last updated: April 2026

By accessing or using our website at flowlyco.shop, you agree to be bound by the following Terms of Service. Please read them carefully before using our store.


1. Use of Website

You agree to use this website for lawful purposes only and not to engage in any activity that may harm Flowly, its customers, or other users. You must not use our site to transmit any unlawful, harmful, or fraudulent content.


2. Orders and Acceptance

All orders are subject to acceptance and product availability. Placing an order constitutes an offer to purchase; we reserve the right to accept or decline any order at our discretion.

Flowly reserves the right to cancel or refuse any order, including but not limited to cases involving pricing errors, suspected fraud, or product unavailability. If your order is cancelled, you will be notified and any payment made will be refunded.


3. Pricing and Product Information

We strive to provide accurate product descriptions and pricing. However, errors may occur. Flowly reserves the right to correct any errors and update information without prior notice. If a pricing error affects your order, we will contact you before processing.


4. Payment Processing

Payments are securely processed through third-party payment providers such as PayPal and Shopify Payments. Flowly does not store full payment card details. You agree to provide accurate and complete billing information at the time of purchase.


5. Shipping

Shipping times are estimates and may vary depending on destination, customs clearance, and carrier delays. Flowly is not responsible for delays caused by customs authorities or courier services. For full details, see our Shipping Policy.


6. Returns and Refunds

Our return and refund conditions are detailed in our Refund & Returns Policy, which forms part of these Terms of Service.


7. Intellectual Property

All content on this website, including text, graphics, logos, images, and product descriptions, is the property of Flowly or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.


8. Third-Party Links and Tools

Our website may contain links to third-party websites or services. These are provided for convenience only. Flowly has no control over and accepts no responsibility for the content or practices of any third-party sites.


9. Limitation of Liability

To the fullest extent permitted by law, Flowly shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services. Our total liability for any claim shall not exceed the amount paid for the order in question.


10. Disclaimer of Warranties

Our website and products are provided "as is" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose, except where required by applicable law.


11. Prohibited Uses

You may not use our site or services to: violate any applicable laws or regulations; infringe on the rights of others; transmit spam or unsolicited communications; attempt to gain unauthorized access to our systems; or engage in any conduct that restricts or inhibits anyone's use of the site.


12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective upon posting to this page with a revised "Last updated" date. Continued use of our store after changes are posted constitutes your acceptance of the updated terms.


13. Governing Law and Dispute Resolution

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Oriental Republic of Uruguay, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of our store shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be subject to the jurisdiction of the competent courts of Montevideo, Uruguay.


14. Contact Information

For questions or concerns regarding these Terms of Service, please contact us:

Flowly
Email: support@flowlyco.shop
Business hours: Monday – Friday, 9:00 AM – 6:00 PM (UTC-3)
Response time: within 1–2 business days